1. Information We Collect

When you book a repair or contact us, we collect personal information including your name, email address, phone number, device details, and repair preferences. We may also collect payment information through our secure payment processor.

2. How We Use Your Information

We use your information to process repair bookings, communicate about your repair status, process payments, send booking confirmations and reminders, and improve our services. We do not sell your personal information to third parties.

3. Data Security

We implement appropriate security measures to protect your personal information. Payment processing is handled by trusted third-party providers (PayFast/Yoco) who comply with PCI DSS standards. We do not store your full payment card details.

4. Cookies

Our website uses essential cookies to ensure proper functionality, including theme preferences and session management. We do not use tracking cookies for advertising purposes.

5. Third-Party Services

We use third-party services for payment processing and communication (WhatsApp). These services have their own privacy policies. We encourage you to review them.

6. Your Rights

In accordance with the Protection of Personal Information Act (POPIA), you have the right to access, correct, or delete your personal information. Contact us via WhatsApp or email to make a request.

7. Contact

For privacy-related inquiries, contact Cell Doctor via WhatsApp at 061 735 3919 or visit our Contact page.

Privacy Policy